Through step-by-step information, this course aims to help you:

  • gain an overview of excellent customer service and why it is important
  • learn about the different types of school food customer and how to respond to them
  • understand the importance of your role in creating an excellent dining experience and promoting healthier eating
  • increase your knowledge of children and young people’s nutritional needs and how school meals help them meet these needs
  • learn strategies to encourage customers to make healthier food choices
  • learn about marketing tools and techniques to improve communication with your customers.

Please note:
The Learning network uses Adobe Flash, so please make sure your device is compatible and has the latest version.